Finally, a program that combines theory, evidence and models with real world pragmatism - and simple, relatable and usable approaches.
Great course with incredibly useful and practical information. The knowledge presented was comprehensive, based in science, and filled many gaps in my own knowledge. I would highly recommend this course to any current or emerging managers.
Tash delivers implementation material on mental health in a simple to understand way that everyone can relate to. I would recommend everyone responsible for managing teams does this training.
Really useful information provided. Safe environment to discuss skills and technics to assist managers to understand and support their teams with mental health issues.
Thank you for sharing and teaching techniques to use when faced with difficult situations in the workplace. I learnt a lot about reading the signs and how to respond.
I really loved the practical actions I can take from this, I already know what I'm going to do next and am very pleased I attended this session.
Tasha is well informed on mental health issues and gives great advice and tools on how to best approach the subject with people who may need support.
An insightful yet humorous guide to helping ourselves and others through change.
Tasha has a great way of explaining things which enabled me to accept how I’m feeling and consider how I might implement some simple, practical tools to help me move forward during a time of change at work.
Blooming minds gave me tools to understand and manage change in the workplace and manage stress and anxiety.
Excellent course that provides the underpinning knowledge to make sound decisions and lead a team effectively in times of change. Highly recommended.
Engaging session for leaders in managing stress in the workplace. Opportunity for reflection on values, positive leadership, motivation and performance of teams in the workplace.
Tasha's presentation style created a sense of security and lightness which allowed staff to engage openly and honestly throughout the session.
We all get busy and it is easy to forget to do the things that we know help to keep us healthy in all its forms. The Blooming Minds "Building Buoyancy" training introduced me to some new tools and reminded me of some old tools for promoting and maintaining my mental health b-b-bounce.
Tasha Broomhall brings Psychology to the masses in a comprehensive yet digestible format aimed at generating much needed awareness of mental health in the workplace. Three thumbs up!
This was the best PD I've ever attended on mental health issues. Tasha explains things unaffectedly and gives excellent advice that is easy to follow.
Fantastic course, Tash was extremely engaging. I feel empowered to have the knowledge and skills to deal with what can be a difficult topic.
The course really opens your knowledge of mental health, goes in depth and makes it 100% understandable for everyone.
Tasha is a fantastic presenter that is engaging and guides us through practical steps to make managing stress in an organisation more achievable.
Mental health issues are the biggest hidden health ‘epidemics’ of our time. It's not necessary for it to be hidden and this course provides information as to how leaders can facilitate a more open discussion that will benefit your organisation.
The Workplace Mental Health for leaders' course is a very informative course to attend to know what mental illness or mental disorder means, it's symptoms and impacts on the workforce.
Excellent workshop that gives an overview of the latest research about positive psychology, communication and change.
An engaging experience built on best practice and personal insights that make for a very worthwhile workshop on both self reflection and how to work with others in times of change.
Fantastic program with great delivery - to bring awareness and practical application to managing stress.
Excellent, well paced, valid course that is evidenced based, contemporary and presented by a knowledgeable trainer.
Training was interactive, informative and fun without losing sight of the importance of the topics being discussed- made it relatable.
Tasha's style in training is excellent. Her balance between evidence-based theory and practical strategies means you leave the workshop with key actions and inspiration to improve employees mental wellbeing.
This course has really given me simple, useful tools to implement in how I provide coaching and support to managers.
Practical, evidence-based seminar that is well-structured and suitable for different levels of knowledge.
The content was mind opening and useful... the best combo! Love the science and research backing of all the information.
The session provided myself with great perspective and tools to take into my everyday life. It was very practical and research-based which I think is very important also.
Great half day overview of some techniques to help general wellbeing of the mind.
I’ve learned very good methods to keep me ‘buoyant’ and deal with life’s stresses!
Tasha is knowledgeable and entertaining. Learning is easy with her.
Tasha is very knowledgeable and approachable. Her fantastic presentation skills mean that participants remain engaged throughout, ensuring that the content is delivered and understood.
Blooming Minds are professional and very well educated. They provide information in easy to understand language and examples.
This course has been a big eye-opener and a great learning experience in regards to mental health in the workplace and how to manage it and look after your staff. highly recommend.
If you want an actionable, practical starting point in workplace or community mental health responses (for wherever your organisation is currently at, or from where you are personally), then you need to attend the Workplace Mental Health for Leaders session.
Very relevant material, especially the examples. It will be useful in recognising potential issues in the workplace and supporting staff with any issues.
Tasha made the course relatable and relevant to every day scenarios. Engaging and highly knowledgeable - embellished points with entertaining and personal stories.
A valuable mix of theory, best practice models and robust discussions regarding mental health issues in the workplace. This affects all leaders in any field and it feels good to have some fresh knowledge.
I found the contents of the Workplace Mental Health for Leaders to be a valuable addition to my toolkit for recognising and managing mental health and it's impact in and with my team.
Tasha is a dynamic and knowledgeable facilitator whose energy and authenticity inspires you to support others and yourself in a more "real' approach.
Workplace Mental Health for Leaders was a practical course that provided the opportunity for reflection and inspiration. the content was a great balance of strategies, examples and evidence. The learning's from this course can be seamlessly integrated into your daily work.
The Mental health First Aid course is tailored to the workplace and presented by a highly knowledgeable speaker. Great span of information - highly recommended.
The very positive aspect of the Blooming Minds application of the Building Resilience course is the much broader concept and goal of shifting the perception of mental wellbeing to "the more we can teach, educate and train in these techniques and concepts, the more positive it will be for the population" - particularly those that are close to you!!
Worthwhile course - take the time to educate your staff in this area.
Thank you for giving me the time to reflect on me and making my crazy mind feel normal! I've taken away many strategies to manage my emotions and tough conversations.
This course made me stop and think what is important in life. It will help me improve my wellbeing.
Every course I've attended with Blooming Minds has been informative and interesting. Tasha is brilliant and I always walk away with something new I can use at work or home.
I found the course extremely helpful for those situations where you aren't sure what to say to a person close to you who is struggling and to also help to point them in the right direction. The exercises are easy to implement in real life and don't require unrealistic changes in habit to work.
I wish it was compulsory for everyone to do this course in their 20s. If we had this wisdom then and used these skills/tools life would be easier.
A very engaging presentation right at the core of human need. The course is based in daily life, not just an academic narrative.
We contacted Blooming Minds to run a Lunch ‘n’ Learn information session for our clients in Perth, WA. Throughout the whole process, they were exceptional to work with. From first contact to the day of the presentation, communication was prompt and they were quite flexible with the presentation content, to ensure it would be relevant for our target group. Tasha’s presentation style was engaging and she was personable, creating a forum in which attendees felt comfortable to ask questions and contribute to discussion. We have received very positive feedback from those who attended about the content and Tasha herself, being a knowledgeable presenter. I would not hesitate to recommend Blooming Minds if you’re looking for a presenter in the area of Mental Health; we will definitely be engaging their services again.
A well balanced, informative and practical course for supporting successful management of mental illness in the workplace.
An excellent and detailed overview of mental illness, the varying types, country-wide statistics and more importantly, the tools, resources and contacts to take away and use/utilise whenever needed.
The information that I have learnt over the last two days has been undeniably beneficial for my work, relationships and life.
Tasha and Blooming Minds will empower you with their knowledge, care and curiosity to become aware of and develop skills to manage mental health issues.
At the Mental Health First Aid course I learnt real life skills that I can use to help friends, workmates, and even strangers.
Tasha has a wealth of knowledge and experience in the mental health arena that she was able to pitch effectively to a diverse audience.
Practical, evidence-based and current information presented in an engaging and respectful manner that leaves participants with increased confidence and compassion for implementing Mental Health First Aid.
The Mental Health First Aid course has increased my general knowledge of mental illness and left me with the confidence to actively assist others when I would often have just walked away for fear of getting it wrong.
Mental Health First Aid should be in the Induction Course for all Ambulance Paramedics. I have been a paramedic for over 27 years and yet still learnt a great deal from this course.
Tasha was an incredibly knowledgeable and enthusiastic presenter, clearly passionate about what she does. I really appreciated her person-centered approach.
Fantastic course. Doesn't just hold your attention, it excites you into taking action to build your buoyancy.
Engaging presenter who led participants through strategies for recognising the consequences of change and how to deal with that.
Good course. Provided some very useful and practical methods to approach and recognise mental illness in the workplace.
An easy to understand and participate in course. Very safe and open environment within which to learn about complex issues.
Tasha was a fantastic presenter. So relatable and easy to follow. Thanks.
Tasha presented the course in a wonderful manner, was likeable, knowledgeable and inclusive. The information was very relevant and useful to the workplace and home life.
The session was delivered in a clear and efficient manner; with the right language and tone. Highly recommend it.
Fabulously well presented, up to date information that dispels a lot of myths built up around mental health.
Excellent course content - Tasha is a brilliant presenter. Fantastic manual to complement and reinforce what we have learnt. Thank you!!!
Excellent course. Started the day wondering how how we would go filling in the day on mental health. Ended up realy gald that we had the whole day - every part was useful and relevant.
The course openly discussed mental illness and highlighted how common it is in the community. It is a topic that needs to be discussed and addressed. The course was thought provoking and informative.
You gave me a greater understanding on the number of people in the community affected by mental health and some great tools to help me support my work colleagues and family members.
I was hooked from the beginning to end. I was continuously learning new stuff about how I can help others and myself.
Very well presented with many examples and many opportunities to be involved in the discussion.
The MHFA training followed a simple format with relevant information, group discussion and real life examples to consolidate learning and feel confident putting it into practice.
I highly recommend this course and believe I now have the confidence to help someone who is experiencing a mental health illness.
MHFA was time well spent. It has educated me in the importance of providing help and support to anybody who might require it at any time. To ensure you connect with the person and then connect then with the help they need. Really worth the time!
This course has enhanced my knowledge and understanding and application of mental health first aid and has been a first class resource. Delivered by a very knowledgeable trainer.
Tasha is a knowledgeable, welcoming presenter and has a great personality for this type of training. Very engaging, informative and the training is tailored to your organisation.
The depth of knowledge and wealth of experience of the presenter in delivering the content. Tasha's passion, integrity, humility and 'genuineness' was most inspiring.
Very beneficial. I feel more confident in being able to help members of my support group.
The course was very relevant to my volunteering role in helping people who have had a loss by suicide. It was very well presented and very educational.
Great way to gain a basic understanding regarding mental health conditions, and ways to approach individuals who are observed to be experiencing a mental health episode or illness.
This is an excellent general view of mental health issues in the workplace with some applicable practical actions.
Tasha was an engaging and energetic presenter who really involved the participants. She managed to make a topic which could be heavy and hard, interesting and provided practical tools for improvements.
This is an excellent course to help demystify mental health and give managers practical strategies to support staff.
Excellent course... very easy to follow and understand with very good case studies.
I found this course very beneficial to me to use in both my private life and work. Definitely time well spent.
I found the course extremely beneficial not just in managing workplace mental health but much broader. I feel that I am now much more aware of mental wellbeing and associated effects that it has on one's life.
The course provided a brilliant overview of mental health in the workplace and how it can be addressed and supported through very simple tips that can be easily applied. I cannot recommend it highly enough. There is something to be gained by everyone in this course. Tasha is an awesome presenter.
This course should be compulsory for all teachers and pre-service teachers. The information is crucial for dealing with teenagers who are dealing with the complexities of this time in their life. Highly recommend it!
One of the most useful PDs available for anyone who works with young people. Practical and helpful.
I would really recommend this course as I learned a great deal about Mental Health, how to recognise the signs of the disorders and how to respond to them before guiding to professional help.
I do believe this is a course that every teacher or parent/grandparent, person concerned about their community should attend. I have learnt so much about how I can add value to not only my family or friends, but also to the broader community. Absolutely loved the course, not only the content, but how it was presented.
Very practical and informative course. Excellent way to upskill front line leaders in mental health management in the workplace. Received feedback from other participants that this should always be offered to new supervisors. Great job.
Having personal experience of discussed issues - this kind of education is invaluable to everyone. Delivered very well. Informative, educational, helpful and easy to access.
A great introductory course with well designed examples and case studies to work through.
I would like to express our gratitude and appreciation to you on a job well done…your presentation was informative, thought provoking and interesting. Students who attended the course were impressed by your professionalism and knowledge. Comments such as, “you have no idea how much this has helped me”, “I learned how to handle stress more effectively and how to recognize it”. These comments attest to your level of ability in delivering the material. Students were left with a lasting impression that they will take into their future careers. Thank you
I found this course interesting, engaging and relevant for my role as a people leader. It has helped me understand triggers, signs and what actions to take if I come across or suspect someone is experiencing mental health issues.
Fantastic opportunity to understand mental illness and dealing with a difficult subject... but it just got a whole lot easier. Thanks.
I found this workshop very informative and interactive. The material and presentation was easy to follow. I went away feeling empowered to be able to deal with mental health issues in my team more effectively.
Tasha is very knowledgeable and delivers the content in a very safe and comfortable way. Great course.
Great information, very useful tools. Very well presented!! Has us all thinking about positive change. Thank you for your wonderful work!!!
Simply put, focused on mental health management, which helps the individual and the business.
Well delivered, valuable information, could save lives and make workplaces more equitable.
Very practical presentation - built tangible confidence in how to approach and address the issue.
This was a very valuable course. It looked at real workplace situations on mental health issues and how to approach this when it affects work performance.
I found the course very informative and enlightening. I recommend the course to everyone as it gives you tools not only for yourself, but tools to help you help others.
Mental Health First Aid is a fantastic course not only to relay back to our workplace, but also to take with you for everyday life.
Exceptional training with excellent tools to implement.
Blooming Minds delivers relevant and valuable training. This will vastly improve our team's confidence and capability in recognising and dealing with mental health issues.
This course gives a great insight in how to support people with mental illness and how to identify those who need the support.
A very informative presentation of complex issues - well facilitated and highly recommended.
Extremely relevant in the current climate of uncertainty and change, making the time and effort to connect with someone at risk or in crisis is very powerful and of benefit to the workplace and wider community.
Sensational, practical mental health first aid course. I have already had the opportunity to use it - and felt confident doing so.
I would recommend this Mental Health First Aid course to everyone as it is an excellent way to increase one's knowledge and understanding of how to assist and engage with those who have mental health problems.
The course was very well run and covered a large range of information. Tasha is knowledgeable, approachable and responsive.
The course provided a greater understanding for the managing of mental wellness and support available.
Good work on bringing this to the coal face and training people to handle mental health in the field.
Tasha’s presentation was the highlight of our program – she is engaging, knowledgeable, inspiring and has a wonderful rapport with her audience. The topic she spoke on: ‘Stress or Blooming? Sow the seeds of success and nurture wellbeing in the workplace’ was highly relevant for our delegates who work in the aged and community care sector, and are currently undergoing huge changes through aged care reforms. We were also very happy that in addition to learning practical strategies for managing stress and nurturing wellbeing in the workplace, our delegates were able to access online resources from Blooming Minds following the session. We would have no hesitation in recommending Tasha and Blooming Minds to any organisation.
Good information with practical examples and interaction with course participants.
The course is informative and very useful in providing context and confidence with dealing with these circumstances in the workforce.
A simple, practical and sensible course to help leaders deal with mental health issues more effectively.
The course was actually interesting and presented in a way that was realistic and not just based on theory.
Tash was upbeat and made the session enjoyable. She was knowledgeable and able to give examples of real life incidents.
Tasha managed to handle very delicate subject matter with care, sensitivity and respect. I came away feeling energised and more confident to deal with a mental health crisis.
Excellent, straight forward and clear course that helps you understand how to recognise and deal with mental illness in the workplace, and informs you about what support is available.
I would highly recommend Mental Health in the Workplace for Leaders to all managers and leaders who aspire to support and help their staff in all aspects of work and life.
Informative, thought provoking, entertaining and with solid take-aways.
The course was well delivered, the presenter clearly has knowledge of the issues and was easily able to discuss these difficult issues. This is a real problem within workplaces and I am pleased to see training being undertaken by my organisation.
I will definitely apply this knowledge in my role and at a personal level. Definitely feel more equipped in managing delicate mental health issues in the workplace.
I can now relate a lot better to my clients and be a lot more understanding to their needs and wants. I have a new appreciation for what they deal with.
The 'frame it' scenario for having a difficult discussion was very useful, practical advice.
The course was valuable in offering language, approaches and techniques to frame difficult work scenarios where mental health issues need to be explored and managed.
Having conversations around mental health and signs to look out for. I thought it was brilliant.
When dealing with mental health "patients" ALGEE has given me a structure to questioning and a method to get a person help.
It will be applied to better identify and respond to situations. Knowledge = power.
The course has given me the confidence that I have adequate knowledge of mental illness/wellbeing and the ability to proactively and effectively advise line managers in interacting with employees with mental health/wellbeing issues.
I have several people in my section with disclosed mental illness. Also others who may need a little support in some areas. I will use this in my management of staff and also in my private life. Very useful.
This course is invaluable to anyone who provides support to colleagues in the workplace. Information is offered in an extremely engaging and accessible manner and the course provides participants with some practical suggestions and resources.
This course provides easy to digest information that is relevant to the workplace. It covers the key signs of mental health disorders and effective steps to takes following or prior to identification in the workplace.
The course has increased my knowledge of, and attitude towards, mental health issues and will assist me in dealing with my staff.
The course has given me a thorough understanding of the prevalence of mental health and the best action to be taken in the event of dealing with a client with mental health issues or in a crisis situation.
Giving a better understanding of mental health and how to practice safe guidelines in a non-judgmental and/or invasive manner.
I feel it has equipped me with the confidence and knowledge needed to work with/approach people with mental health needs. I feel confident in knowing how to manage and react in a crisis situation.
I believe this training would be extremely beneficial to all people - no matter their area of work or personal experiences.
This course will help me better communicate with clients with mental health problems and has given me tools to recognise potential problems and resources to offer support.
For me the main benefit was to have a plan/approach set out so I can now use this and improve my skills in dealing with clients with mental health issues.
Tasha was amazing and incredibly knowledgeable. I would strongly recommend that all health professionals, organisations and anyone in the community take this course. You never know it may just save the ones you love.
I have increased awareness to underlying dysfunction within a team; strong encouragement to not label and to work with the person and to not make assumptions, and I have learned approaches in speech, tone, words, environment, posture etc when preparing for a conversation.
It has helped me as a manager and provided the information/skills to tackle some current issues within my team.
The communication methods in discussing suicide, depression and anxiety were most helpful to me in my current employment and future career path. Thanks!
The course provided me with information on how mental health issues affect the workplace/other employees and how I can make adjustments to assist the employee.
Practical tools and advice to identify and manage mental illness in the workplace in a way that supports the individual and the business needs. Excellent presentation, good examples, entertaining. It was fun and really useful!
Very beneficial course full of practical suggestions and strategies to assist me in dealing with staff. It was particularly useful to understand the line between concern for a staff members mental health and when it affects work performance and how to deal with that.
I believe this course is essential for managers and supervisors to properly understand and deal with mental illness in the workplace.
The course is very beneficial for managers, in outlining key roles and responsibilities in two main areas - being responsible for people (staff) and maintaining productivity.
The course has opened my mind to consider my own emotional wellbeing. I realise I am not as useful to others if I do not take care of me.
I didn't expect that the content would be as applicable in my personal life as in my working life. Tasha is a very knowledgeable and credible presenter, with a relatable style that I found easy to engage with.
Useful in presenting mental health information to staff; ensuring correct terminology is used. Huge numbers of practical implications at work.
I feel like I have a framework, a foundation, on which to base conversations with staff needing help. If you don't get some guidelines about these things, you can feel lost. It can be hard to know where to start.
Comprehensive overview of mental health issues in the workplace - increasing your awareness as a manager, practical strategies that aid the employee, employer and colleagues.
Good overview of the issues I need to be aware of as a manager, and how I might approach and deal with them.
Very practical and examples that have meaning. Exceptionally well presented, I was engaged for the full 3 1/2 hours. I think this course should be mandatory for all managers.
This course has fundamentally changed my perception about mental health issues. I feel now educated and confident to deal with mental health problems in a first aid capacity.
Really good at debunking some myths and old ideas around mental illness and providing practical ways for ordinary (ie.non-clinical!) folk to offer care and assistance.
This course clarifies and rectifies many myths that surround the topic of mental illness. It provides a sensible, practical and logical approach to the role we might have when coming across mental health issues in the workplace or personally.
Having completed the course, I now feel well educated on the various mental illnesses and less fearful on what was previously unknown. The strategies learnt to deal with people managing their illnesses are invaluable. Thank you.
Practical information - informs best practice. Values based, very respectful in terms of people's rights and humanity and vulnerability. Mental health sits outside our usual 'expertise' so the information was highly valuable.
Aged Care can be too focused on 'physical' conditions. From now on, I will be more observant of mental illness as well.
All the information was interesting and useful is all aspects of my work and personal life. It will help with understanding what people with mental illness have to endure and help with how I support, assess and assist them.
The course provided me with more understanding about people who have a mental health issues and how I can support my clients.
This course should be provided to all employment coordinators when they start work. Very relevant, with a great deal of useable information, knowledge and techniques.
Thank you for this training. I most wanted to understand and assess my responses towards the clients. I have had a huge revelation in this area and will be very mindful of my support and responses towards all people with mental health issues.
The benefits were that it allowed me to notice when stress was building up in my body, gave me strategies to deal with stress so that it does not peak, and improved the quality of my day.
It introduced me to 3-breaths and the technique to put things aside; these I have incorporated in my day everyday and felt the benefit.
I now know what steps I should take beginning with the 'I've noticed...' conversation and moving through to work adjustments.
Very well presented - accessible language and format. Great facilitator!
Tash is a fantastic presenter and covers all the subjects in depth and at a level all participants can understand.
Gave me a good understanding of how to help someone with a mental disorder, but also gave me good boundaries when offering that support.
This was a very comprehensive and informative course that gives a much greater awareness and understanding of mental illness - and helps reduce the fears/stigma that often surrounds it.
Tash is an amazing presenter. This has been one of the best courses I have ever attended. Good practical advice I can now return to my workplace with the confidence to assist my colleagues.
It has given me some techniques to combat stress. I think they are practical, easy techniques that I plan to use.
Very 'user friendly' - practical suggestions to empower us as teachers to do 'something' rather than doing nothing.
An insight into how our/carers behaviour can affect mental health sufferers reactions.
It opened my "very blinkered eyes". Learnt new words and lots of valuable information. All of which I can pass onto my family, friends and work colleagues and support workers.
Gave me strategies, practical skills, tools and information to help me out in the field for my position as a mental health support worker.
It has provided me with a better understanding of the mental health issues that can and will affect us in our daily lives, and how we will cope when we are in these situations.
The course was an informative overview on mental health that was easy to follow and understand. It is a course that I would recommend to everyone.
Even as an undergraduate Psychology student I found this course very beneficial. I already understand much of the theory but the course gave me the practical side that I need to perform my job well.
A really useful pragmatic program which added significant value to both the individual and the organisation.
I found this course to be a excellent mix of well researched, sound background material, strategies to deal with realistic workplace situations and open dialogue to 'upskill' us managers in mental healthiness.
Presenter Angi Leighton lead a very interactive class, extremely personable and delivered the information really well. The manual is an excellent resource and the laminated emergency support and information services document will be going into my work diary that I take into supervision with clients. This course is invaluable to the work of a CCO, being able to help mental health clients with the respect and dignity they deserve. The ALGEE model is a highly effective tool for case management and will be used frequently by myself. Excellent course.
This course makes you see yourself from the outside and how you interact with colleagues and people at home.
I found this intensive workshop to be highly informative, educational, yet also very pragmatic and practical, expertly facilitated by Tasha who held both content and personal experiences.
Tasha was friendly, informative, interesting, approachable, humorous. I found the course enlightening, providing a greater depth to some areas of mental health, interesting statistics and overall insight. I believe the course is extremely beneficial especially for workers/volunteers in my area where people have many mental health issues. We are in great need of strategies for Mental Health First Aid - the manual will be excellent for referral to for both myself and other volunteers. Thank you.
For me, the benefits were personal, as I have learnt better ways to help my family member, who has attempted suicide more than once on the last six years.
I will use the information learned to identify individuals who might be at risk and determine how to approach people suffering from a mental illness. I will also use it to develop a "mental health toolkit" so we can effectively manage things at a site level to assist individuals who are seeking help.
This course has helped me by affirming my efforts in my work. I have gained confidence in that now I'm working within a framework. This is both protective and supportive of myself and the person I'm assisting.
This course was so well presented, informative and a must for teachers, parents and myself personally.
The course was a practical and useful insight to mental health issues both in the workplace and in personal spaces. It has provided me with a couple of simple but effective tools for frontline management of mental health issues.
This is a really brilliant course in learning the basic facts in how to have a positive conversation with an employee that may have a mental illness from a managers perspective.
Tasha's knowledge and passion is so infectious. It creates excitement in the room and provides security that it's safe to raise issues. Such a warm facilitator, capable of handling sensitive issues with compassion and humour. It was a real pleasure to listen to Tasha and I will recommend this course to others.
The course covered a very engaging topic which created a sense of ownership in knowledge, responsibility to self and others in creating a positive and supportive work environment.
A fantastic, practical and frankly essential course for all managers. I am grateful that my organisation values mental health enough to make attendance compulsory for all people leaders.
The strength of the course is in its diversity in subject matter and the very accessible presentation. Tasha is an absolute gem - a thoroughly engaging, entertaining and knowledgeable presenter. Thank you.
Fantastic sessions held in a very comfortable environment - I learnt heaps regarding Mental Health First Aid and different types of mental illnesses.
Excellent course. Very well presented and structured. Delivered by a very passionate and empathic presenter/trainer. Tasha is awesome.
The Mental Health First Aid course presented by Tasha Broomhall was fantastic. As someone who has experience with people who are living with psychotic illnesses it was great to have my horizons expanded. I plan to treat this course in the same way as my physical first aid - it needs to be done regularly.
I found the presentation by Tasha to be riveting. She presents the course content in a compassionate, practical, informative and at times, humourous way which makes it so easy to relate to.
Extremely beneficial and workplace and home relevant. Tasha was an amazing presenter who gave information in a very insightful and mindful way. I would recommend this to anyone.
This course has made me more aware of the ways in which I can positively contribute to the mental health of all staff by creating a culture in which it is acceptable to talk about the issues.
Relevant, timely and empowering. A must do course for any manager or supervisor. Tasha is great.
Tasha has a wonderful presentation style, excellent knowledge and industry experience. I would highly recommend this course to anyone!
I enjoyed the course - very informative and an eye opener. I also realised that I need to look after my own mental health - the course has helped me develop some strategies.
An excellent programme to give insight into mental health. Thank you Tasha for facilitating with such professionalism and enthusiasm.
The course changed the way I think about mental health and gave me some simple and practical tools.
Tasha's passion for Mental Health First Aid is fantastic and keeps you wanting to be involved and learn all about mental health.
A great, safe environment to reconsider your real goals and direction. It's great to be given permission to take time to think these things through.
If you are looking for a course to learn practical skills for dealing with mental illness.... This is it.
This course is very focused, practical and useful for any workplace. Makes the issues safe to discuss and provides understandable information that is good for staff and the organisation.
Gets to the heart of what a first aid person needs to know to respond to mental illness.
I found the course very beneficial to help me not only in the workplace, put on a personal level as well.
This course helped me to be more aware of the impact that help can make to people. Just being able to connect them with appropriate support when we don't have the answers.
A highly informative and enjoyable overview of Mental Health First Aid. Comprehensive and engaging. Tasha Broomhall's presenting style is exceptional.
Has made me think about looking after my own wellbeing more. I was challenged to focus on my own emotional wellbeing and to put measures into place to cope with stress and how to reduce it at work and home. A great course!
Thank you Tasha, your explanation of the course content was excellent. Your honesty and the examples you gave were inspiring. I feel the strength of the course was giving strategies to detail with signs and symptoms for our service recipients, family and ourselves. I was very impressed with the knowledge you have about the subject matter and your professionalism.
Blooming Minds has provided quality training to Activ's disability support staff since 2010. From the participants point of view Tasha Broomhall delivers enjoyable and engaging training sessions that challenge existing 'blinkered' attitudes and inspire a person-centred perspective. Activ Pathways as a Registered Training Organisation values Tasha's pre-training consultation on training needs, customisation to Activ's policies and practice and prompt lodging of a detailed feedback report. We look forward to an ongoing relationship with Blooming Minds.
Clients of LAWA's dispute resolution program often come with a multi problem presentation. A major factor in that 'multi-problem' area is the client's mental health and its bearing on their capacity to participate meaningfully in mediation conferences. Legislation requires us to determine client suitability both before and during conferences. We asked Blooming Minds to do two presentations to our mediators and intake officers about client mental health - specifically on psychosis and related drug issues; and on depression. We asked that the presentations provide some theoretical understanding and importantly be practical in their application.
Tasha's presentations were extremely well received. They were appropriately humourous, soundly knowledge and evidence based and very practical. Tasha provided activities in the presentations that were very relevant and brought home the point of her material. She provided suitable written material for attendees to take away and refer to. Without exception, everyone left the presentations with an expanded 'tool kit' of what to look for, how to think about issues, and how to respond to the person, not 'the problem'.
Tasha obviously has a wealth of knowledge and experience and knows what is and is not achievable in her presentation time-frames. After discussion with us, she tailored her material to our need.
I would unhesitatingly recommend Tasha Broomhall and Blooming Minds to any organisation wishing to upskill their staff in the area of mental health.
The Department of Corrective Services has asked Tasha Broomhall, on many occasions and in a variety of settings, to provide training to the Corrective Services Academy on topics relating to mental health. We have found Tasha to be an experienced and creative facilitator who is able to take dry topics and present them in a way that maintains the attention of the training participant - regardless of their existing knowledge. Tasha does this through interactive and engaging presentations with participants commenting that Tasha's approach is light-hearted, fun and very informative. I have no hesitation in recommending Tasha and Blooming Minds as a provider of training in psychology-based topics.
The mental health sessions we have been running through Blooming Minds have helped reduce the stigma associated with mental health problems and has started a slow change in culture, where it is acceptable to talk about these issues in the workplace. I have had great feedback about employees being able to communicate better with their managers/supervisors in regards to their mental health problems, and also vice versa, with supervisors and team leaders being able to address issues with employees that they didn't previously have the confidence or skills to address. The programs we have run, have led to HR consultants requesting more training in the areas of mental health. Particularly dealing with difficult situations such as grief, anxiety, depression, and other mental health disorders. Implementing these programs has helped raise the profile of mental health, and the executive see this as a priority, and something that should be resourced through OSH in the coming years. Psychological risks need to be addressed, just as physical risks do.
Tasha and her team are very flexible, and are happy to go above and beyond to help our employees and our business. Tasha has a unique ability to build a rapport with employees and create an atmosphere where they feel comfortable to ask advice and seek further support. We will continue to use these services, because the employees have built a relationship with Tasha, and value her as a presenter and a mental health professional. Tasha does not try to put the 'hard sale' on, but actually identifies genuine workplaces needs and works with us to address them. I would recommend Blooming Minds to any workplace, they are friendly, flexible and genuinely care about the mental health needs of our organisation.
Emmanuel Centre is self help under the umbrella of the Catholic Archdiocese of Perth. When we were researching programs to train key parishioners in Parishes about initial encounters with people who may have some mental health issues, we sought programs that would respect the model of self help. Together with that we also looked at who would be presenting the program and whether they had not only the necessary learning but also the experience of life.
On both of these counts the Blooming Minds Institute of Mental Health and Wellbeing's program of Mental Health First Aid (MHFA) and it's presenter, Tasha Broomhall, stood head and shoulders above any others.
Our trust in the program and the presenter were not misplaced. The program provided essential information for dealing with mental illness as well as providing leads for further information. Tasha was an excellent presenter. From the moment she walked into the room we could see a person who was comfortable in being who she is. Our group was a mixed group of participants and Tasha related well with each one and nothing seemed to faze her. Tasha's book learning combined beautifully with her life experiences and the examples she shared were not just theoretical but very practical.
Those that completed the course are well aware of their limitations while at the same time realising that they have enough skills and information to confidently refer people for appropriate action.
We will definitly be invting Tasha back for further courses.
I am writing on behalf of the Perth College Phys-Ed department to thank you wholeheartedly for perhaps the most worthwhile and useful Professional Development we have done in a very long time!
The presentation on Mental Health Awareness (focusing particularly on Depression and Anxiety) was perfectly pitched to us as health "Professionals" and I'm sure I speak for the whole Department when I say that we left feeling better informed, up-skilled and better able to tackle these issues with our students. It also made us realise that we are all (relatively speaking), pretty normal!
We would certainly consider using Blooming Minds again to work with our students at Perth College and also for further staff training and development and would highly recommend you to other groups requiring Mental Health training.
We will continue using Blooming Minds on an ongoing basis as they provide invaluable training to our staff. Our staff have benefited from Blooming Minds training as it has allowed them to recognise the signs and symptoms of mental health concerns. This gives them empathy and the tools to deal with people in need and to assist others around them as well. Blooming Minds are very flexible with learning methods and provide training catered to our needs. They are very easy to contact, flexible with dates and places in which to train, and generally very accommodating in the provision of their services and consultancy. Blooming Minds have very friendly staff who are easy to work with and have an extensive knowledge of their subject to provide answers and practical training. Blooming Minds also provides prompt feedback. I would definitely recommend Blooming Minds services to others.
I recently called on Tasha at Blooming Minds for some Mental Health Training for our staff. Tasha worked with me to determine what would be the most appropriate training for the team. Blooming Minds Institute of Mental Health and Wellbeing's program of Mental Health First Aid (MHFA) was a great two day course run by Mandy and Tasha. Both trainers were very knowledgeable in their field and provided many real life case studies and much personal experience to help staff relate to their own day to day case management.
The 1 day Supporting the Employment of People with Mental Illness, for Employment Service provider course was designed specific to our staffs training needs. Tasha's background in Disability Employment was a real benefit as her first hand knowledge was invaluable in providing case studies, scenarios and best practice approaches to working with people living with a mental illness.
Tasha and her team are professional in their approach and the training they provided was interactive, informative and useful. The sharing of information both during and after the training is greatly appreciated.
I would have no hesitation to use Blooming Minds again for our training needs and I would recommend their services to any other business wanting to benefit from Mental Health training.
The Health and Disability Services Complaints Office (HaDSCO) recently completed Mental Health Fist Aid training though Blooming Minds. As facilitator and presenter, Tasha was enormously engaging, enthusiastic and knowledgeable. Her personal anecdotes, humour and insight into the subject proved inspiring and highly engaging for our staff. Tasha's flexibility and willingness to accommodate our needs in delivering the training and adapting the training to meet our specific requirements is to be commended. As an office, there has been unanimously positive feedback to the training and many requests to engage in further training with Tasha. I would not hesitate to recommend Tasha Broomhall and Blooming Minds.
I would like to take this opportunity to commend Tasha Broomhall from Blooming Minds for her presentation of a Mental Health First Aid workshop which was delivered at our recent CaLD Carers Retreat in April 2013.
Our centre offers support and training to CaLD carers of people with a mental illness. Tasha was able to modify the MHFA program in a culturally sensitive manner which the women could understand, relate to and participate during the interactive sessions making this an enjoyable learning experience. I am still receiving positive feedback from our women regarding MHFA, when you hear the ladies quoting something which they learnt you come to realise without doubt the workshop was successful.
I would recommend Tasha to anyone who wants to empower and equip people to better care for their mental health.
Tasha spoke not only with obvious knowledge but also great heart. Her presentation was practical and accessible and left listeners with insights and tips that they could begin to use straight away in dealing with adversity or simply delighting in the blessings in life.
One of the things that spoke most loudly about Tasha's presentation was her willingness to be vulnerable. She described the reality of the moment which had not unfolded quite as she had hoped, then demonstrated what she was about to tell us - to focus on what you can control... and then get on with it as best you could. It was a powerful way to begin a great session that left me feeling that I had the keys to both bloom and be buoyant, a great extension on the topic of resilience.
The Northam Water Corporation had the pleasure of working with Blooming Minds a few times throughout last year to provide Stress Management training to our employees. While I was organising the course dates and times with Tasha and Anna I found them both to be very friendly, helpful and understanding of the rescheduling.
We first had Stress Management training at our Northam Regional Office on the 28th August and we received very positive reviews from the 20 staff who attended the training with Tasha. We then decided to book 3 more training sessions with Blooming Minds in December 2014. Tasha was able to travel to Kalgoorlie, Merredin and then back to the Northam Regional Office. We found this very helpful to us as it gave other staff members out in the districts who are located further away the chance to learn techniques to deal with stress.
After each session I asked a few people who attended each course to give feedback on what they thought about the training. They all agreed that Tasha was a great presenter and a down to earth person who made them feel comfortable. Staff also thought that the tools they learnt to help with stress was something they could use every day and they found it useful as it helped them to see the relationship between their social and work life.
I would highly recommend Tasha and the team at Blooming Minds to another corporation or business as they were very easy to work with. If the Water Corporation were to hold more Stress Management training, we would most definitely use this service again.
I wish to convey my congratulations and thanks to your company on their recent “ mental preparedness session” held in our Busselton Office. My staff really appreciated the way the facilitator conveyed a difficult subject and made it relevant and easy to understand for all attendees. This approach made the session more enjoyable and valuable. Your companies easy/flexible method of booking allowed us to tailor the training session to meet our business needs. We have used Blooming Minds a number of times for a range of courses involving mental health in the workplace and I have no hesitation in recommending their services.
Tasha is a fantastic presenter who engages her audience to understand what be very challenging subjects. This course gives us practical approaches to deal with many different mental health situations.
I have worked in policing, security management and prisons in both Australia and the UK and this is the most informative instructional course I have attended, providing valuable information dealing with mental health issues in both the workplace and in everyday life!
I found the course very beneficial to increase awareness of the different types of mental illnesses and their symptoms. Tasha is very dynamic. She delivers the course in an entertaining, yet educational, way.
Tasha presents a well constructed, clear overview on the state of mental health in Australia. She's personable and funny and delivers her content/inspires her audience with her passion for this vital and often misunderstood area of health.
You need to do this course - whether you think you do or not; whether you feel like it or not. The benefits in time will flow back to you.
A very informative session with some real, practical tools. I feel more confident now in assisting staff facing mental health issues.
Having suffered from depression and recovered I have always wanted to help others to do the same. This course has empowered me to be able to help others and provided me with the right tools.
I was presented with an honest approach to mental health issues with no prejudice or stigma. Thoroughly thought provoking.
The course was hugely beneficial as it covered a large range of mental illness. It also focused on life skills. A very comprehensive course.
Tasha delivers a professional course with a good blend of practical and theory.
I found this Blooming Minds course to be very captivating as it offers a wide extensive insight to mental health and substance abuse that is easy to understand.
Fantastic course adding value to my professional work and personal life. Tash is dynamic, amazingly knowledgeable and skilled, and presented all information in a relevant model, punctuated with the odd bit of levity necessary for such a serious subject.
Tasha opened my mind completely on the issues around mental illness in the workplace and at home. Brilliant!
This was probably the best course I have been on - totally engrossed in the whole course, will take the book and read it and assist others.
A must for anyone who has ever felt helpless when they've seen someone in distress - regardless if it was due to a mental illness or not.
Mental Health First Aid is a practical course providing science-based information and tools to identify and address mental health issues which can be applied in work and everyday life. This was a brilliant course!
Tasha was a fantastic presenter - engaging, funny and well across the subject matter. Super refreshing to attend a workplace-offered course that delivers real value and useful strategies for increasing and sustaining positive mental health.
Great course, very relevant to my role. Every leader should do it!
Great facilitation and real world experience to help us tackle the challenges of mental illness in our workplace and lives.
This course has enabled me to recognise symptoms that may possibly relate to an undiagnosed issue that a person may need assistance with.
I am in the medical profession and have dealt with mental illnesses over the last 25 years. I was still able to learn a lot from this course.
This is an excellent course - it's informative, well delivered and relevant to contemporary workplaces and practices.
Fantastic training program with great content and case studies where I could apply practical learning. Tasha was a great facilitator.
Tash uses relevant examples that resonate with the groups she trains. We all need reminders to mentally check in!
This session gave a great understanding of mental illness and how to identify and manage.
This course was absolutely fantastic! It has opened my eyes too all the mental health issues and I now have a better understanding of how I can listen, assess, assist and help our St Vinnies client and to be able to give support and information and encourage professional help. This course was also excellent for my wellbeing and my families wellbeing. Thank you so much Tasha.
A down to earth presentation that is not shrouded in professional jargon.
Thank you Tasha for being such a wonderful source of information. I have learnt so much and feel very confident to view mental health in a more professional manner.
The friendly presenter delivered the challenging content confidently and rolled with the questions asked with anecdotes. The information will help me deliver COACH better.
This course gives light to a very real problem, it helped remove stigma associated with mental health and has equipped me to feel comfortable in managing issues.
The course was highly beneficial enabling practical tools that can be applied in various difficult situations and provide perspective for consideration of employees with mental health issues.
Very useful introduction to coping with mental illness issues in the workplace.
After years in the health sector, it was fabulous to be re-invigorated and motivated to better understand mental health and how I can be more effective in supporting and managing staff.
The course provided me with an overview of mental health that challenged my existing understanding and also provided some great ideas for improvement in people management.
Refreshingly I found the course to be very related to work and home and provided a number of real support solutions to assist me in the future.
I highly recommend this course to anybody who manages staff in the workplace as it provides practical tools and advice on how to approach issues that may involve mental health in the workplace, building leaders' confidence in tackling situations for the best outcome for the staff involved and for the organisation.
Gets you thinking, helps to understand the prevalence of mental illness in society and how to help manage it at work.
Extremely informative and great ideas.
What a great course to both learn new materials and reinforce the things that matter in life.
Thanks for the mental health information, it will be extremely beneficial in discussing it with patients.
Great course. Educational and entirely relevant. A great resource for any government department.
Tasha is very respectful and kind when talking about people who suffer mental health issues. She has many helpful stories to share that really keep people engaged.
The course, well structured and presented, opened my mind a little more and exposed me to strategies to cope and even help others. Thank you for giving me hope.
The Blooming and Buoyant course opens your eyes to behaviours you slip into doing everyday even though you don't want to. It helps you to build positive plans to improve.
Comprising part of our employee wellbeing strategy, HBF has been working with Blooming Minds for over three years. Recognising the importance of supporting the emotional health of our employees and to equip our senior people with tools and knowledge to better care for their teams, HBF has now enrolled Blooming Minds to train over 100 of our people leaders in Mental Health First Aid. Our people regularly comment that this has been one of the best training programs in which they have participated. Tasha Broomhall is an outstanding facilitator whose knowledge and delivery style engage and educate our people to feel informed and more capable of dealing with mental health issues both in the workplace and in their personal lives. The Blooming Minds experience is not something that "goes on the shelf" but becomes engrained as knowledge and skills to be used for the rest of your life. Over the years we have found Blooming Minds to be an organisation with whom we enjoy doing business. They are well organised and help us plan ahead whilst also being responsive, generous and flexible to our needs. We would certainly recommend Blooming Minds to assist others in workplace mental health and look forward to continuing this partnership.
Through eloquence, experience and relevant examples, Tasha empowers the uninitiated to navigate the often challenging and confronting world of managing mental health in the workplace. With a user-friendly interface and relevant activities and supporting documentation, this online program is of the highest quality I have come to expect from Blooming Minds. A wonderful addition to any leadership professional development framework.
This online course provides essential training for all managers, supervisors and other organisational leaders. This course debunks common myths about mental illness and equips people with the skills to appropriately respond in the workplace. Do yourself a favour and put your staff through it today.
The Water Corporation has been using Blooming Minds for the last 2 and a 1/2 years to increase awareness about mental health issues and how they can impact employees, both directly and indirectly. Blooming Minds courses have added value to our organisations Health Promotion program. We anticipate increased productivity and reduced absentee and presenteeism will be worth the investment in engaging with Blooming Minds. In the early stages of the partnership we focused mainly on increasing awareness through programs Blooming Minds had already developed, however Tasha is flexible and open to working with our needs and developed a new program to specifically target some areas we had identified as in need of attention. Both Tasha and Angi are very engaging presenters and both very different and unique in their approach to engage staff in attendance. Blooming Minds usually go that extra step in their delivery by incorporating resources such as CD's, books and gifts rather than simple PowerPoint presentations and basic handouts. Their follow up reporting and feedback provided to us as a corporation is also timely and beneficial for us to assess the requirements of staff and plan ahead for our mental health training.
I would recommend Blooming Minds to any organisation looking to implement a program to help assist in improving the mental well being of their most important asset - their staff. The Water Corporation continue to engage with Blooming Minds in both our metropolitan locations and regional areas to deliver mental health awareness and training courses.
As Manager, Professional Development, at the Corrective Services Academy, my section is responsible for providing the organisation with an incredibly varied and diverse range of learning and development opportunities. In this role, I have had the pleasure and opportunity to work closely with Blooming Minds, and Tasha Broomhall in particular, on a number of occasions for a variety of reasons.
In terms of workshops, the Academy has utilised Blooming Minds (Tasha Broomhall) to run a number of standard Mental Health First Aid programs, to which we always receive positive and enthusiastic reviews. Tasha has also effectively customised Mental Health in the Workplace for Managers for the specific context and presenting issues faced by Department of Corrective Services supervisory and management staff. Tasha also facilitated a stand-alone half day session Are You Blooming Well for Academy staff, to meet specific outcomes as proposed by the client.
In all instances, Tasha ensures she is well briefed as to the requirements, context and participant needs of the session, and deals with the content in a sensitive and respectful manner, allowing people to be vulnerable but still maintaining emotional support and protection.
I have also worked closely with Tasha to design, develop and facilitate a number of plenary and break-out sessions run at conferences for Senior Executives within the organisation. These too, have been highly customised, appropriately managed and incredibly well received. She always strives to be innovative in her approach, to (safely) challenge the audience, to provide tools and techniques which the individual can easily transfer to a practical setting and is always conscious to provide support where required. Tasha also works from the perspective of dealing with a 'whole' human being, in the sense that they bring a full range of experience, bias and perception to the organisation, which also needs to be safely and compassionately balanced against their responsibilities as a public sector employee.
I can wholeheartedly and enthusiastically recommend Tasha as an exceptional, inspiring and incredibly experienced facilitator with a clearly evident passion to assist others in improving their lives through greater awareness and care for self.
It has been an absolute pleasure.
We have used Blooming Minds to deliver mental health training to our supervisors at UWA for the past 3 years.
The questions we were getting from our staff were along the lines of 'we understand the signs and symptoms of mental illnesses such as Depression and Anxiety ... but have difficulty knowing actually what we can and can't say to support staff members who are experiencing these signs and symptoms. We want to support our staff, but we don't want to get ourselves into trouble for saying the wrong thing'.
Tasha has been the facilitator of our sessions and I cannot recommend her highly enough. Her sessions are very practical and evidence based. She uses humour very well to make the participants feel comfortable and is able to engage with all levels of staff (from Executive through to new supervisors). The sessions use current research and literature that is explained in a way that is clear and simple for attendees to digest, and then implement in the workplaces.
The feedback we receive from attendees is always positive and it is the first training we lock into our training calendars each year.
We were thrilled to present your inspiring and moving talk on mental health. The response to your talk was overwhelmingly positive.
Some of the wonderful comments that were made:
Your presentation truly touched us all. On behalf of myself and my colleagues, I’d like to say how we are thinking about new ways we can reach out and help our community in a profound way as you did.
I was prepared to be bored, but this lady was one of the most amazing, engaging, and interactive speakers I’ve ever witnessed. Worthy of a TED talk.
Her delivery was as excellent as the content of her presentation. Her presentation would not be out of place at any TED event or TED.com.
Tasha engaged her audience by sharing her experiences and up to date knowledge about mental illness in the workplace. It was an entertaining and lively presentation that captivated the audience, making participants feel at ease in opening up discussion throughout the session. The feedback has been fabulous. Thanks Tasha!
Tasha spoke not only with obvious knowledge but also great heart. Her presentation was practical and accessible and left listeners with insights and tips that they could begin to use straight away in dealing with adversity or simply delighting in the blessings in life. One of the things that spoke most loudly about Tasha's presentation was her willingness to be vulnerable. It was a powerful way to begin a great session that left me feeling that I had the keys to both bloom and be buoyant, a great extension on the topic of resilience.
We engaged Tasha Broomhall of Blooming Minds to customise and deliver the "through the looking glass" session at our leaders development conference. Our organisation had been through an intense period of change and some of our leaders were needing supports for themselves as well as for their staff. The session provided us with a positive framework to assist us to personally identify and manage our own anxiety around the change as well as how to positively lead others through this process. Stress and anxiety can be a confronting topic for some to discuss publicly however Tasha managed the issue with sensitivity and humour and it was a brilliant investment in our staff. I can wholeheartedly and enthusiastically recommend Tasha as an exceptional, inspiring and incredibly experienced facilitator with a clearly evident passion to assist others in improving their lives through greater awareness and care for self. Tasha ensures she is well briefed as to the requirements, context and participant needs of the session, and deals with the content in a sensitive and respectful manner.
Excellent, just wish I had participated in it a few months earlier, as I learnt many tools to handle crisis situations that I have recently been involved in and therefore could have handled better. Tasha's wide experience and knowledge and the manual were excellent.
All information was extremely relevant to my employment and will be very helpful in my approach to any prisoners that may have a mental health issue. Instructor delivered this course very well, making it fun and interesting and was very professional and approachable. Thank you.