Testimonials

Emmanuel Centre is self help under the umbrella of the Catholic Archdiocese of Perth. When we were researching programs to train key parishioners in Parishes about initial encounters with people who may have some mental health issues, we sought programs that would respect the model of self help. Together with that we also looked at who would be presenting the program and whether they had not only the necessary learning but also the experience of life.

On both of these counts the Blooming Minds Institute of Mental Health and Wellbeing's program of Mental Health First Aid (MHFA) and it's presenter, Tasha Broomhall, stood head and shoulders above any others.

Our trust in the program and the presenter were not misplaced. The program provided essential information for dealing with mental illness as well as providing leads for further information. Tasha was an excellent presenter. From the moment she walked into the room we could see a person who was comfortable in being who she is. Our group was a mixed group of participants and Tasha related well with each one and nothing seemed to faze her. Tasha's book learning combined beautifully with her life experiences and the examples she shared were not just theoretical but very practical.

Those that completed the course are well aware of their limitations while at the same time realising that they have enough skills and information to confidently refer people for appropriate action.

We will definitly be invting Tasha back for further courses.

B. Harris, Coordinator, Emmanuel Centre

The mental health sessions we have been running through Blooming Minds have helped reduce the stigma associated with mental health problems and has started a slow change in culture, where it is acceptable to talk about these issues in the workplace. I have had great feedback about employees being able to communicate better with their managers/supervisors in regards to their mental health problems, and also vice versa, with supervisors and team leaders being able to address issues with employees that they didn't previously have the confidence or skills to address. The programs we have run, have led to HR consultants requesting more training in the areas of mental health. Particularly dealing with difficult situations such as grief, anxiety, depression, and other mental health disorders. Implementing these programs has helped raise the profile of mental health, and the executive see this as a priority, and something that should be resourced through OSH in the coming years. Psychological risks need to be addressed, just as physical risks do.

Tasha and her team are very flexible, and are happy to go above and beyond to help our employees and our business. Tasha has a unique ability to build a rapport with employees and create an atmosphere where they feel comfortable to ask advice and seek further support. We will continue to use these services, because the employees have built a relationship with Tasha, and value her as a presenter and a mental health professional. Tasha does not try to put the 'hard sale' on, but actually identifies genuine workplaces needs and works with us to address them. I would recommend Blooming Minds to any workplace, they are friendly, flexible and genuinely care about the mental health needs of our organisation.

H. O'Connell, Health Promotion Coordinator, Water Corporation

The Department of Corrective Services has asked Tasha Broomhall, on many occasions and in a variety of settings, to provide training to the Corrective Services Academy on topics relating to mental health. We have found Tasha to be an experienced and creative facilitator who is able to take dry topics and present them in a way that maintains the attention of the training participant - regardless of their existing knowledge. Tasha does this through interactive and engaging presentations with participants commenting that Tasha's approach is light-hearted, fun and very informative. I have no hesitation in recommending Tasha and Blooming Minds as a provider of training in psychology-based topics.

 A.Lindhjem, Staff Development Consultant, Department of Corrective Services.

Clients of LAWA's dispute resolution program often come with a multi problem presentation. A major factor in that 'multi-problem' area is the client's mental health and its bearing on their capacity to participate meaningfully in mediation conferences. Legislation requires us to determine client suitability both before and during conferences. We asked Blooming Minds to do two presentations to our mediators and intake officers about client mental health - specifically on psychosis and related drug issues; and on depression. We asked that the presentations provide some theoretical understanding and importantly be practical in their application.

Tasha's presentations were extremely well received. They were appropriately humourous, soundly knowledge and evidence based and very practical. Tasha provided activities in the presentations that were very relevant and brought home the point of her material. She provided suitable written material for attendees to take away and refer to. Without exception, everyone left the presentations with an expanded 'tool kit' of what to look for, how to think about issues, and how to respond to the person, not 'the problem'.

Tasha obviously has a wealth of knowledge and experience and knows what is and is not achievable in her presentation time-frames. After discussion with us, she tailored her material to our need.

I would unhesitatingly recommend Tasha Broomhall and Blooming Minds to any organisation wishing to upskill their staff in the area of mental health.

M. Proud, Clinical Services Coordinator, Legal Aid ADR Unit

Blooming Minds has provided quality training to Activ's disability support staff since 2010. From the participants point of view Tasha Broomhall delivers enjoyable and engaging training sessions that challenge existing 'blinkered' attitudes and inspire a person-centred perspective. Activ Pathways as a Registered Training Organisation values Tasha's pre-training consultation on training needs, customisation to Activ's policies and practice and prompt lodging of a detailed feedback report. We look forward to an ongoing relationship with Blooming Minds.

Rosemary Kernohan, Training and Assessment manager, Activ

Very positive – great coverage of material I had covered before and very well updated with current research and resources. Tasha’s presentation is excellent: really good at engaging participants and deeply respectful of the clients she discusses; respectful of participant's input even when out-of-date or wrong. Personal experiences (quasi-role play) were very useful. Video clips were very good – realistic, explanatory, grounding.

Good resources, well paced, extremely well illustrated. Every time I thought there was something extra that could/should be added and was about to “show off” my knowledge, Tash would bring it up in the next sentence in a really clear, succinct, respectful way! Well done!

P. Westhorp, Aged Care Clinician

I attended the Mental Health First Aid program conducted by Tasha Broomhall in Aug 2010. Even though I have worked with people in trauma and with people with depression and anxiety for quite some time now, I thoroughly enjoyed the training. I learnt some new tools for working with my clients and consolidated my learning in other areas. In particular I learnt:

• to work with people from where they are at (regardless of whether they have a formal diagnosis or not)
• to appreciate the 'REAL' issues people are contending with when they suffer with depression or anxiety (from DVD)
• how to work with clients with depression and anxiety
• how prevalent these mental health issues are (Stats)

I feel I have added to my tool box considerably by attending the seminar. The booklet (and website and agencies identified in it) and DVD will be a great practical resource.

Ms Hall, Victim Support Worker

Thank you Tasha, your explanation of the course content was excellent. Your honesty and the examples you gave were inspiring. I feel the strength of the course was giving strategies to detail with signs and symptoms for our service recipients, family and ourselves. I was very impressed with the knowledge you have about the subject matter and your professionalism.

Ms Cahill, Team Leader

Excellent everything well done and informative. Also great examples making it easier to learn and understand.

R. Mharapara, Carer

Brilliant info, Tasha professional and knowledgeable presenter. Tasha’s deep knowledge. Great details. Thanks Tasha!

I. Padanyi, Learning & Development

All information was extremely relevant to my employment and will be very helpful in my approach to any prisoners that may have a mental health issue. Instructor delivered this course very well, making it fun and interesting and was very professional and approachable. Thank you.

Ms Burns, Prison Officer

Excellent, just wish I had participated in it a few months earlier, as I learnt many tools to handle crisis situations that I have recently been involved in and therefore could have handled better. Tasha's wide experience and knowledge and the manual were excellent.

Ms Dadley, Social Trainer

It was a great course, very interesting, enjoyable. I liked the presentation of the material, the take away resources. Also, the engaging way it was delivered.

Ms Canale, Regional Manager

Enjoyed course thoroughly. Enjoyed interactive activities with other participants which maintained attentiveness. Tash is an excellent presenter, has an extensive knowledge - able to maintain class interest throughout.

Ms Reid, Program Coordinator

It’s great. I really enjoyed it and would recommend it to anyone. Great presenter, really engaging. 

K. Becu, Process Expertise Specialist

Very beneficial for learning important life skills and learning more about yourself and finding things out that you may not have been aware of.

L. Cook, Water Corporation

Really informative and helpful. Strengths are the techniques and resources that are talked about.

T. Hunt, Business Systems Analyst

Found it very interesting, topical and relevant to where I am. Strengths are presenter, material, easy feel, approach taken.

P. Ryan, Team Leader

I thoroughly enjoyed the training.  It was a good mix of information,  2-way questions and experiential activity.  I was in awe of Tasha's ability to keep the group interested (and on time!), her extensive knowledge of the subject and her familiarity with latest research.  I also appreciated the anecdotal and personal stories which aptly translated didactic learning into the often messy and contradictory realities of lived experience.  Having the booklet and resources to keep as a practical resource is very useful.  Thank you.

Ms Tevake, Social Worker

What a positive, informative course. Tasha's attitude & dry sense of humour helped with keeping everyone's attention. I would recommend this course to anyone who needs to understand this area.

S. Hanmer, Custodial Officer

Relevant, simple, engaging, informative. Presenter 10+!

G. Casssen, Manager

Very informative and mind provoking. Tasha easy to listen to, humorous when appropriate, knowledgeable, good presenter.

I. Kananiozky, Land Servicing Consultant

Very good. An excellent refresher as I was lucky enough to do Mental Health First Aid with Tasha earlier in the year. Strengths are the presenter and recounting of stories to “make the point”.

W. Hutchison, Project Planner   

Very positive, interesting, educational and helpful. Strengths are the presenter and resources.

J. Runmosen, Asset Registrar

A good starting point to identify and manage anxiety. Strengths of the course are reaffirming the need for empathy, consideration and kindness in humans.

C. Byers, Environmental Consultant

Great to see that we are talking about this openly. Open discussion.

A. McLaughlan, Engineer

Experienced and good presenter - always a key to make 2 days meaningful and interesting. Backed up by up-to-date resources manual. Good balance of activity/media/lecture presentation.

Mr Holden, Team Leader

A must for those who have questions about disabilities, and family and friend's ailments. Knowledge is expanded. Well placed solution diagrams.

Ms TePairi, Supervisor

Excellent, really interested in everything that was presented. Natasha as the facilitator: very engaging, funny, witty, great scenarios using real people as examples. Very upbeat and not boring at all.

J. Carrington, Team Leader 

Fantastic!!! Very Motivating and helpful. Strengths: Tasha being a fantastic instructor!

M. Fessler, ARAFMI

Really enjoyed it and was great preparation for my mental health clinical practice. Strengths: presentation and information and relaxed – no use of jargon.

E. Payne, Nurse

Very informative and very clear. Level of knowledge and understanding of the presenter meant that information was clear – kept focus of group/course.

C. Miedzyblocki, Family Support Caseworker

I find the course very relevant. Tasha Broomhall is such a great presenter. Her vast knowledge makes it easier for participants to understand and appreciate the course.

M. Martinez, Field Worker

Very interesting and informative. A lecturer with excellent knowledge. Thank you Tasha.

B. Dyke, Team Senior, Refuge

Has made me think about looking after my own wellbeing more. I was challenged to focus on my own emotional wellbeing and to put measures into place to cope with stress and how to reduce it at work and home. A great course!!

L. French, Support Worker

It has equipped me and affirmed some of my work I am involved in and helped me recognise issues of some of my clients and what I need to do.

C. Smith, Coordinator Client Services

Tasha was really easy to listen to and very funny!

J.Wedge, Senior House Supervisor

I found the information was relevant not just for work purposes but also for my personal life. The information provided and the way it was presented was practical and I can see useful for life.

E. O'Malley, Employer Relations Officer

The simple strategies that were taught seem very effective.

 T. Ballantyne, Life Skills Trainer

Tash is a great teacher, very patient and speaks clearly in a way I was able to understand, then use within my role.

N. Vagg, Mentor/Support Worker

Presenter was very knowledgeable and encouraged group discussion and interaction.

S. Samneh, DSO

I found this course very helpful especially as I have no training in Mental Health.

C. Bowden, Coordinator

It has given me more insight and options to assist my clients.

C. Ralph, Support Person

A greater understanding of how clients may be feeling will help me to show more patience. I also now know where help can be obtained. Also, having a greater awareness of symptoms may help me to be more observant of what is happening to the clients.

A. Lewis, Administration

Helps me relate with people in my daily life whom I know suffer with depression.

D. Hayes, OPS Supervisor

I was challenged to focus on my own emotional wellbeing and to put measures into place to cope with stress and how to reduce it at work and home. A great course!!

L. French, Support Worker

Clear direction on a variety of types of mental illness and interaction encouraged within the participants of the workshop. The ideas presented were easily understandable and applicable. It has erased the tag of mental illness and offered positive thoughts.

M. Perryman, Job Funds Program Team Support

This has very many practical applications in my working life and my everyday life.

E. Clapton, Program Coordinator

A concise and insightful introduction to dealing with mental health and people in crisis.

J. Rowland, Assessment Coordinator

I found the benefits were more understanding of depression and anxiety.

G. Reid, Housing Support Worker

Some practical tips in short format which can be applied in stressful situations.

A. Hogan, Administration

Brilliant, well-paced and extremely informative.

A. Crawford, Engineer

This helped me to better understand some issues of anxiety that my family are possibly suffering and gave me some strategies and further reading for help.

J. Offszanka, Engineer

Better understanding of anxiety and how to deal with it.

A. Pederick, Technical Officer

To understand a little more about why as a senior the work load can cause some of these issues. Also trying to be fair and equal to each employee to achieve satisfaction for all at the end of the day.

C. Burridge, Senior Foreperson

The speaker delivered material exceptionally well and clearly.

M. Fogarty, Administration Assistant

Didn't know about anxiety, I feel that I may also suffer from that as well as depression (which I am correctly diagnosed as having).

Name Supplied, Administration

Have some ideas about how to approach my father-in-law.

Name Supplied, Works Planner

Recognising differences between anxiety and depression, importance of recognising anxiety and acting so people know where to get assistance.

C. Davis, Building Services Officer

Will make me address issues with my own GP.

Name Supplied, Building Services Officer

Learning a few techniques on how to approach a person and the resources available to help. Also how to keep yourself healthy.

S. Quinn, Building Services Officer

A good/trained presenter, she was very friendly and knew how to address the issues.

T. Munns, Admin Assistant

I would recommend this presentation to any group.

E. Thompson, Secretary

Getting a clearer understanding about anxiety and knowing that I just 'live' with it. This will prompt me to seek some help.

Name Supplied, OSH Officer

Improving awareness is always helpful.

R. Dean, Instrument/Electrical Tech

Great reminder of issues associated with mental health.

G. Yates, OPS Manager

ALGEE is fantastic information and a great guide. Tasha is fantastic, she made it very interesting.

D. Quartly, Custodial Officer

Very useful and informative in helping with different mental health issues with prisoners and public.

K. Patchett, Custodial Officer

Knowing what mentally ill people see and go through.

C. Gowland, Custodial Officer

Not only did I find this information relevant to the workplace but I also now can use these skills at home and in the community.

B. Brown, Custodial Officer

More understanding of psychotic. Feeling more at ease and confident.

J. Andrews, Custodial Officer

The lecturer - Tasha - very good at communicating all content with very good insight. It has been beneficial for all areas of my life - work, social, personal, emotional, physical. Fantastically presented.

T. Downsborough, Employment Consultant

Personally I have gained a lot of information on how to understand mental health a bit more and tools how to deal with situations and contacts for other help.

C. Parris, Residential Aide

I gained new information on mental illnesses. I learnt how mental first aid is put in place, step by step what to do, I got resources, CD, contacts.

K. Jones, House Supervisor

Beginning to understand mental illness. i enjoyed the second day, knowing what to do to handle a situation.

P. Stephenson, Employment Consultant

The course is very practical and can be useful in dealing with our clients and also for ourselves.

K. Carvell, Employment Consultant

I feel the course has been very helpful in providing me with strategies to help people in need in a caring, nurturing way and to have a better understanding of the various mental disorders there are.

U. Mitchell, House Supervisor

Critical for anyone working with mental health issues. Very helpful tools, direction and resources. Role play very helpful way of practising and embedding information.

D. McKinley, Employment Consultant

Tasha was an amazing presenter and very engaging - mental illness awareness is a must.

C. Lodge, Administration Officer

I thoroughly enjoyed the whole course and learnt a lot more than I ever expected to. I feel better equipped to give my clients a much more valuable level of care.

K. Dowley, Support Worker

The presenter was exceptional.

M. Allan, Employment Consultant

To the point information which will be very useful - immediately!

K. Carlisle, Employment Coordinator

Amazing amount of information and practical tips.

S. Kay, Social Trainer

This course has increased my understanding of mental illness and given me some good tools and resources.

K. Powell, Supervisor

I found it very interesting and useful at home and work.

C. Keenan, Social Trainer

Gained some excellent resources. I will be able to support the residents who may have a mental illness more effectively.

T, Roberts, Coordinator Emergency Accommodation

I work with some clients that are currently experiencing transitions in their life that are causing many of the manifestations described in the course, and now I feel I am equipped somewhat better than before to deal with them.

J. Watson, Social Trainer

Better understand people with those disabilities and how working with this knowledge could increase for better the clients life.

H. Joseph, Social Trainer

Showing you the best ways/strategies to recognise and help someone who you may suspect has a mental illness.

N. Allen, Social Trainer

It gave me a clearer understanding of the common illnesses and disorders, most of which I was confused about before the course. I found it thought provoking and I hope to use some of my better understanding in my workplace.

E. Stapleton, Social Trainer

Gave me an insight into mental health which I had never known.

K. McCrory, Social Trainer

 As a service provider we often concentrate on the 'client' as a recipient of care when in fact the staff who provide the service are as much in need of ongoing mental health care/awareness.

K. Mans, Social Trainer

Will be a helpful tool for recognising problems and solutions at work.

W. Thomas, Social Trainer

The course was very informative, extremely interesting and I would recommend it for anyone.

D. Hewson, Social Trainer

I have found out so much more about mental illness and how to cope with the person, other people and myself.

D. Lim, Local Area Supervisor

Tools provided to deal with mental issues in a more competent manner - the ability to talk 'with' others in providing assistance.

M. Gemzell, Local Area Supervisor

Being able to respond appropriately and have the confidence to approach people.

J. Hughes, Social Trainer

The presenter was very inspirational and very knowledgeable on this subject.

A. Hall, Team Leader

Will provide competence/confidence to review existing plans and to create new ones.

I. Mitchell, Team Leader

Clarified need and benefits of behaviour support plans within accommodation services.

E. McKenzie, Team Leader

Tasha is a great tutor and makes the class fun.

M. Cain, Residential Aid

Better understanding of implementing/planning behaviour support plans properly as up till now have just gone into it 'blind'.

T. Wyatt, Social Trainer

This course has given me an awareness into Mental Health that I'd otherwise not have known. I will be able to use these tools in both my work and my home life.

P. Wear, Social Trainer

Very, very informative and helpful - for work as well as out of.

P. Naidu, Clinical Nurse

Extremely informative - debunked some of the common myths that surround mental health issues. Very clearly presented. I enjoyed the course. Good resource material.

K. Ryan, Behaviour Consultant

This course provided me with an informative perspective on mental health issues that could affect the residents that I care for.

N. Johnston, Social Trainer

The course will be so helpful for everyday living. Being a St Vincent de Paul volunteer this course will be helpful when visiting clients.

M. Daniels, Support Services Analysis

For me, the benefits were personal, as I have learnt better ways to help my family member, who has attempted suicide more than once on the last six years.

Name withheld, Volunteer, Emmanuel Centre

Tasha was friendly, informative, interesting, approachable, humorous. I found the course enlightening, providing a greater depth to some areas of mental health, interesting statistics and overall insight. I believe the course is extremely beneficial especially for workers/volunteers in my area where people havemany mental health issues. We are in great need of strategies for Mental Health First Aid - the manual will be excellent for referral to for both myself and other volunteers. Thank you.

V. Battistessa, Welfare Worker, The Shopfront

Facilitator has a very sound background in mental health and can fall back on her experience to bring the course alive. Each area of mental health is uncovered in a very informative and professional manner. The course and the manual provide much needed information for the general public, bringing awareness about mental health problems and how to respond in a positive, practical way. An excellent and exciting course.

B. Thompson, Parish Pasotral Worker, Catholic Outreach/Willetton Catholic Parish

This course gave me a good insight into the different mental health illnesses. As I will be dealing with groups of adults with mental health issues it has given me more confidence to take on this new role. I also feel equipped to deal with a situation, should it arise.

R. McCullagh, Respite Coordinator, Arafmi

I found this course very enlightening and put a spotlight on areas of mental health that I can control and help others control - very valuable. Thanks Tasha.

K. Page, Foster Carer, Arafmi

It helps me have the necessary information and ideas to help people with mental health problems. Absolutely fascinating and a must for all health professionals.

H. Thorne, Student

I found this course a wonderful overview of mental illness. Being a counselling student, this was very much needed and appreciated.

B. Toy, Conselling Student, Calactena Counselling

Extremely useful, practical information that is easy to understand and easy to implement.

D. Cornwell, Arafmi

A safe environment to raise and vent concerns, and to seek and be given useful information. An opportunity to be with peers in similar situations. Excellent, helpful and practical information.

Name withheld, Registered Nurse

This course has freshened up my knowledge on mental health issues in Australia.

S. Hassan, Research Co-ordinator, Curtin University

Invaluable info on how to approach someone in a mental health crisis.

M. Steffel, Student, Murdoch University

The course provided a whole range of information on very difficult topics yet the information was not overwhelming. The manual is and will be a great resource. The role play scenarios were excellent in getting rid of the 'shame' about talking about certain subjects and getting the group thinking.

E. Oetting, Project Officer, Centre Care

I found this intensive workshop to be highly informative, educational, yet also very pragmatic and practical, expertly facilitated by Tasha who held both content and personal experiences.

M. Scott, Murdoch University

A highly informative and enjoyable overview of Mental Health First Aid. Comprehensive and engaging. Tasha Broomhall's presenting style is exceptional.

S. Kowalska, S. Kowalska and Associates

This has helped me think about my stress levels and how I can work around making it better. 

S. Howell, Building Services Officer, Water Corporation

The course outline is well structured, easy to understand and is directly applicable to the work area. It creates awareness and accountability.

L. Grove, Social Trainer, DSC

I have found the course very interesting and will be taking the information an putting it into practice.

S. Walker, Local Area Supervisor, DSC

To further educate and understand Mental Health First Aid, I found this very helpful.

L. Maslin, Social trainer, DSC

Name Witheld, Contractor

I stress a lot and get depression, this has helped me get a better perspective on things and will help me think about things more positively.

The benefits are a huge insight into approaching and dealing with the mentally ill. This gives me more confidence to help others.

R. Tester, Facilitation, MIFWA

This course will provide immediate benefits in my role in supporting carers of people with MI, in being part of a low socioeconomic community as well as within my own family.

Name withheld, Carer Support, MIFWA

Now able to put into practice interventions and support for a person with a mental illness.

S. Cools, Carer/Supervisor, Pam Corker House

I found the course beneficial because it gave me some very concrete tools, and a clear direction for dealing with anxiety, both within myself, and with others, which was exactly why I signed up.

T. Richardson, Internal Communications, Water Corporation

It has provided me with a clearer understanding on the symptoms and ways to reduce anxiety. I can deal better with my own anxiety problems as well as others.

N. Tan, Spatial Analyst, Water Corporation

I belive this course should be mandatory for all Team Leaders, Line Managers to understand and know the signs of someone suffering from a mental illness.

M. Simmons, Building Services, Water Corporation

The course was the first time I have discussed mental health in the workplace. The discussion was helpful and provided some good ideas.

C. MacDonald, Operation Supervisor, Water Corporation

The course delivered simple information in a positive atmosphere. Identified problem behaviours that I may not have considered to be changeable.

D. Mead, Research Officer, Department of Corrective Services

I will be trying to put this into practice. It gave me some great ideas on how to deal with the difficult people.

N. Herd, Gatekeeper Administration Officer, Department of Corrective Services

Good grounding in the most common mental health issues we may face in our work.

E. McKenzie, Team Leader, Activ

I will be approaching people apparently in crisis with a fresh outlook.

W. Blanchard, Fianance Officer, WIFSA

It will help me better help my clients while working with them. It has also helped me understand my clients better.

L. Rahma, Support Worker, Enable Southwest

It was an eye opener for me, lots of information. Also, it was fun.

L. Le Claire, Support Worker, Enable Southwest

I found the course beneficial in when to be direct and when to zip it. How to begin to engage 'I've noticed' with people that appear to be depressed, anxious, down. I like the fact that what we think is our normal is not necessarily their normal unless it impacts their function. It is ok to be them,  don't judge. Always be careful and safe.

N. Osborne, Administration, Nadine Wimmins Refuge

Excellent course. Lots of information for my own personal toolbox but will also help in my workplace role. Thank you.

L. Graham, Coordinator - Community Visitors Scheme, Riverview Community Services.

People from any walk of life could benefit from this course.

L. Devlin, Pastoral Chaplin, Riverview Church

I have more confidence in my ability to approach a person with psychosis.

L. Abbott, Client Services Coordinator, Care Options

I feel more confident in recognising some mental illness conditions and approaches to take.

S. Smyth, Client Monitor, City of Stirling

Very beneficial, easy to understand and I feel more equipped to support individuals within the community.

J. Paulin, Assistant Coordinator, Homecare Services

I can take back information and set strategies and procedures in place for others to use.

G. Scott, Care Team Manager, Mercycare

Good overview to recognising and dealing with stress.

A. Kewe, Snr Writer/Editor, OMI

Provides great practical tips to better manage stress.

C. Bell, Project Officer, Department of Local Government

Clearly outlined the factors behind stress management, providing more insight to controlling certain factors.

L. Nagy, Manager Finance, Department of Local Government

It gave me the opportunity to stop and consider difficulties in the workplace outside of that environment. I was given strategies to tackle the resulting situations.

K. Hannelly, Treatment Assessor, Dept. Corrective Services

The course gives valuable insights into your own and others behaviours in a safe and friendly environment.

A. Graham, A/Prisoner Educations Operations Manager, Dept. Corrective Services

The course reminds you to check in on yourself to see how you are travelling in lifes journey on a regular basis!! Very valuable.

L. Taylor, Safety & Training A/OSHC, Water Corporation

This has given me a better understanding of identifying how one feels and when everything gets overwhelming how to deal with those emotions.

R. Carruthers, DWQ Coordinator, Water Corporation

The course has given me some tips and strategies to better manage stressful situations that arise in both work and personal life.

R. Giles, Maintenance Planner, Water Corporation

Great to be reminded of the basics of self-care and also how to look out for those around us.

J. West, Lecturer, Polytechnic

Made me consider how I would talk to someone close to me who has an anxiety or depression sign or symptom.

S. Wieman, Student, Polytechnic West

Thank you so much. You described my journey.

Name withheld, Lecturer, Polytechnic West

Raised my awareness on mental health and how I can best use this knowledge.

K. Brown, PTA/OTA, Uniting Church Homes

It made me feel more comfortable in how to approach someone presenting signs of mental illness.

M. Furucho, MSC, Unting Church Homes

Very informative regarding the various types of mental health disorders and how to approach someone who you think might have mental health problems.

A. Blacow, HACC Coordinator, Uniting Church Homes

A well presented course full of practical knowledge that equips people to deal with NSSI situations better. I feel more equipped/peaceful about being confronted with an NSSI situation now.

M. Christie, Preschool Pastor, Riverview Church

I want to work in the addiction field when I finish university, therefore I'm aware of how much drug and alcohol and mental health are related. This course has provided me with the appropriate knowledge and understanding so that I can provide someone with the best support I possibly can.

S. Djordjiovska, Volunteer, Freshstart

This course will help me be more confident in dealing with mental health patients. Everyone should do this course.

J. Frere, Volunteer Coordinator, Freshstart

It provides an excellent overview of mental illness and how to appropriately deal with people who are suffering from a mental illness.

J. McNabb, Research Officer, Freshstart

I got an overall understanding of mental illness and understand how to cope as well as proactive self-help strategies.

H. Lim, Support Worker, Teem Treasure

Provides practical strategies and information about managing people with mental illness.

E. Magladry, Manager, Department of Corrective Services

The course gave me some useful, practical strategies for dealing with difficult people in a fun and interactive way.

E. Price, People Information Analyst, Water Corporation

This course makes you see yourself from the outside and how you interact with colleagues and people at home.

G. Hughes, Data Entry, Water Corporation

Provides a better understanding of ways of managing confrontational situations, and the possibility of the victim becoming as much a difficult person as the bully.

T. Freeborough, Maintenance Planner, Water Corporation

Learnt about the triggers of stress; to recognise when you are stressed, and techniques to combat stress.

L. Vo, HR Consultant, Water Corporation.

It has given me the push to reduce my stress.

L. Sanchez, Water Corporation

I believe that as a result of taking part in this course I can better assist the clients of CARAD with whom I come in contact.

A. MacDonald, Volunteer, CARAD

Both the information about various mental illnesses and strategies for helping and supporting those who are ill are great.

J. Clapton, Board member, CARAD

I found this course gave me insight and practical ways to approach people I see in detention and reaffirmed the care that is needed in my approach when listening to their issues.

M. Bowers, Volunteer, CARAD

Comprehensive and highly informative - provided a concise and actionable process to use if and when one suspects a mental illness may be at play.

H. Eaton, Volunteer, CARAD

I have benefited from doing this course as it gives me a much better understanding and insight to people in my workplace and personal life. I feel I have more tools to cope and improve myself and others who I interact with on a regular basis.

H. Reed, CSW, Uniting Church Homes

Very easy to produce a workable technique from items presented, especially as very systematic. Presenter was helpful and did well to expand and make individually meaningful.

M. Craven, Coordinator Community Living, Senses Foundation

Provided strategies to guide me through managing a variety of potential conflicts and issues n the workplace.

M. Martin, Local Area Manager, DSC

It's great to get some practical strategies to use within the workplace. Good way to take time to reflect on how situations have been managed in the past and how we can improve on this.

H. Griffiths, Training & Mentoring Coordinator, Autism Association

Presenter Angi Leighton lead a very interactive class, extremely personable and delivered the information really well. The manual is an excellent resource and the laminated emergency support and information services document will be going into my work diary that I take into supervision with clients. This course is invaluable to the work of a CCO, being able to help mental health clients with the respect and dignity they deserve. The ALGEE model is a highly effective tool for case management and will be used frequently by myself. Excellent course.

T. Lloyd, CCO, DCS

Well facilitated with a great deal of relevant information presented in an interactive, entertaining and memorable way.

K. Clark, CCO, Community Corrections

Really great to to find out how huge this problem is and have some skills to deal with people suffering.

G. Dahmen, Trainee Custodial Officer, SERCO

Beneficial to help me stay safe and help other stay safe and receive help, assistance and support.

N. Penketh, Trainee Custodial Officer, SERCO

As I support people who suffer with some of these illnesses; I find I now understand them better and relate to what they are going through.

J. Atkins, Support Worker, Headland Personnel

The course has helped me with how to respond and communicate with colleagues who may be suffering from a mental illness.

M. Healy, Executive Officer, DCS

Gave me a better understanding of mental health issues in the workplace and how to approach the subject.

S. Giles, Team Leader, DCS

I found this course to be a excellent mix of well researched, sound background material, strategies to deal with realistic workplace situations and open dialogue to 'upskill' us managers in mental healthiness!

M. Blair, Manager Water Policy, Water Corporation

Great course for opening eyes and providing tools for working with mental health issues.

P. Huxtable, Manager TEM, Water Corporation

A really useful pragmatic program which added significant value to both the individual and the organisation.

I. Jackson, Head of Human Resources, Water Corporation

Excellent course which has provided insight into mental health and wellbeing in the workplace and how managers can better manage themselves and others.

N. Hardwick, Delivery Manager, Water Corporation

I found the information and suggested way of addressing conversations really helpful.

A. Nicholson, Business Analyst, Water Corporation

Even as an undergraduate Psychology student I found this course very beneficial. I already understand much of the theory but the course gave me the practical side that I need to perform my job well.

J. Conrad, ACCO, DCS

I feel that I have a much better understanding of mental health issues and would feel more confident dealing with people with such issues.

J. Stephenson, Community Corrections Officer, DCS

It has given me more confidence to ask the hard questions and be better equipped to deal with the answers.

L. Wilkinson, Youth Justice Officer, DCS

The course was an informative overview on mental health that was easy to follow and understand. It is a course that I would recommend to everyone.

W. Dallywater, Mgr. Env. Health and Building Services, Shire of Yilgarn

It has provided me with a better understanding of the mental health issues that can and will affect us in our daily lives, and how we will cope when we are in these situations.

D. Chaplin, Manager East Kimberly, DCS

Care for people with Mental Health issues is very important - we all need training.

M. Seville, Team Facilitator, PHCS

I have found this course helpful for my position as a service coordinator but even more so for my own personal life and help people close to me.

Name Withheld, Service Coordinator, PHCS

I have a greater awareness of mental health issues, how they manifest and what sorts of approaches we can use in the workplace to minimise risk.

C. Neumann, OSH Coordinator, Water Corporation

A clear, concise outline of depression that imparts a deeper understanding of this disorder with real solutions to move forward with.

D. Alger, Administration Officer, DSC