Dealing With Difficult People

In this seminar, participants uncover common difficult behaviours in workplaces and in relationships and learn helpful strategies to respond.

Learning Objectives

• Participants will have increased awareness and understanding of the common difficult behaviours that are reported in workplaces.
• Participants will understand the role that they (often unintentionally) play in perpetuating difficult behaviours.
• Participants will learn how to avoid the common mistakes people make when responding to difficult behaviours.
• Participants will learn the key strategies that are proven to work in responding to and minimising difficult behaviours at work.

This session is particularly relevant for:

• Supervisors and Managers,
• HR Professionals,
• Staff

This program consists of 1 x 3 hour sessions and is suitable for groups of up to 18 participants.

We have a number of package options for our courses, to enable us to give you the level of ongoing support that you may require.

Find out more here.

Want a course customised specifically for your group?
We are able to develop a program for your group's next function, whether it is an intimate lunch and learn or your national conference.

To book this program, find out more about it, or discuss how this program can be customised for your group, contact us.